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Payment

We use PayPal and Stripe as our preferred Payment gateways. Its safe, fast, and you don't need an account for checkout. All major cards are accepted, or you can use any existing PayPal balance to pay (for PayPal account holders). Stripe offers a streamlined and secure way to pay for your order. 

Orders
The minimum order value is £5.00.

Delivery

We aim to dispatch all orders within 24 hours of the order being placed. We use a variety of delivery methods depending on the size of your order. All orders ship via courier. All Courier orders will require a signature upon delivery, as the courier does not insure the parcel without this option. Please ensure someone will be available to sign for the delivery. Delivery will take 1-3 days from point of shipping (not order date), but some outlaying locations may take longer. Should there be any issue that will delay the dispatch of your parcel to our couriers we will email you as soon as possible. We cannot be held responsible for delays in delivery caused by any of our couriers. 


Your delivery costs will automatically be calculated on checkout according to the value of your order. These costs are as follows 

Order value £5.00-£39.99 - £3.95 delivery. 
Order value £40 and above - FREE delivery


Sales and Promotions
During selected special offers and sale periods, unfortunately we cannot offer free postage. It will be fixed at £3.95 per order. Any current promotions will be advertised on the homepage, and /or our social media channels. Please check here for full details of any current promotion. 


Collections
Collections for local customers can be arranged - please select 'Collect from us' upon checkout and email us -  sales@ishinecarcare.co.uk to arrange your collection. Customers selecting this option who are not local to us, will be contacted to pay the required delivery charge.

Please note - we are an e-retailer, not a physical store, so all collections must be confirmed with us prior! We do not offer a walk in store service. We try to be as flexible as possible when arranging collections, but please give us as much notice as possible.